Making plans to travel abroad and return without a hitch? Click here for CDC-compliant COVID testing options.

FAQ

What kind of battery is used in the PowerPack 10000? Lithium-ion or lithium-polymer?

Q: In the specifications it says there is a lithium-ion battery, while elsewhere ZMI's response to a question states that it is a lithium-polymer battery. Which one is it? A: It's both. This batter...

Are there any safety concerns with the lithium-ion batteries used in ZMI chargers?

Q: Have there been any safety concerns with the lithium ion battery? Have there been any incidents of unplanned explosion or combustion? A: There have not been any safety concerns or incidents (exp...

How long does it take to recharge the PowerPack 20000?

Q: How long does it take to fully charge a PowerPack 20000 power bank itself? Can you charge it with your laptop's charger? A: If your laptop's power brick supports USB Power Delivery, then you can...

Why is my PowerPack 10000 recharging slowly?

Q: I received the PowerPack 10000 from Amazon yesterday.  It has been charging from my laptop using your USB connector for 12 hours and it has only reached 3 lights on with the last light still bli...

How to Charge Your Apple Watch, Bluetooth Headphones, Fitbit, or Apple Pencil?

Charging Your iPhone With The PowerPack 10000

Can I bring a portable charger/battery pack aboard a plane?

How to make PowerPack 10000 recharge faster?

Q: It takes a while for the PowerPack 10000mAh battery pack to charge. How can I make it charge faster? A: The bottleneck of recharging is likely in the power adapter (wall charger) used. Below is ...

How to choose the charging speed of the PowerPack 10K?

Q: I read online that there are 3 ways to charge: fast, normal, and slow. How to choose which way it charges? A: By default, the battery pack will automatically detect your phone's capability for f...

How to turn off the battery pack?

FAQ

RSS
Tags
10000 10K 20000 20100 2018 61w 87w A1656 A1695 A1703 AC Adapter airplane apb01 Apple Apple 30W apple charger Apple Pencil Apple USB-C to Lightning cable Apple Watch Arduino battery battery capacity Battery Pack BEATS Bluetooth cables capacity charge charging charging phone charging problem Charging rapidly china compatibility computer dell xps 13 earbuds earpods pro Europe FAA factory reset fast charging Fitbit Fitness tracker g7 thinq Galaxy garmin google Google wireless charger guide headphones heat help how do i charge How long does it take to charge how many charges how to charge How-to Instructions international shipping iOS iOS 12.0.1 iPad iPad Pro iPad Pro 2018 iPhone iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12 Pro Max iphone 13 iphone 13 pro iphone 13 pro max Kindle Fire Laptops led Lenovo LG lifespan lightning cable lights lithium-ion lithium-polymer low-power charging MacBook Air MacBook Pro mAh MF885 micro-usb modem not fast charging note9 on airplane on off OTG adapter overseas pass-through passthrough phone charger Pixe 3 pixel pixel 3 plane Plugornot Zero portable charger Power Adapter power bank Power Delivery Power Pack PowerPack 10000 PowerPack 10k PowerPack 20000 PowerPack 20k purpods QB810 QB820 qi Raspberry Pi Recharge Time recharging resistor return S10+ S10e S6 S7 S8 S8+ S9 S9+ safety Samsung Galaxy Samsung S8 slow charging slow recharging smartwatch SONY swelling Swiss swollen battery tether the ZMI Thinkpad ThinkPad X1 Carbon tips travel TSA Turbo 45W turn off tw100 USB C USB hub USB PD USB-C USB-C charging v20 v30 warranty wireless charging ZMI